Terms & Conditions

*Purchases made Dec 23rd 2016-Jan 27th 2017

The studio will be closed during these times & we will have very limited access to email. You can place an order with us within these dates however, the earliest it will be sent is on Jan 30th. If you place an order during these times & would like to cancel it, we will honour any change of mind, please just send us an email informing us that you no longer require the piece & we will refund your money as soon as we can – but please note, it may not be until the 30th of Jan 2017.

kind regards, Victoria

Purchase

You can purchase our jewellery through this website via PayPal using your own account or simply entering your credit card details. Should you wish to purchase using direct bank deposit or money order, please contact us. Wholesale enquiries are also welcome.

Shipping

We use Australia Post for all postage & your package leaves our studio within 3 days of ordering. Delivery within Australia is free and can be expected to take 7-10 days (Aust post delivery times have extended – what used to take 3 days is now taking 6, if you live in WA, this can increases to about 9 days). International delivery times are from 7-14 days. If for any reason delivery times are likely to vary from these standard times, we will contact you to let you know. If you’d like the parcel delivered as swiftly as possible, please choose the Express Post option, your order will be sent asap (usually 2 days) but if you need it to arrive the following day, please send us an email to let us know. To check on availability and delivery times, please contact us.

Returns

Should you receive goods you are unhappy with, please contact us immediately. We only accept returns if you receive damaged goods. To be eligible for a refund, returned items must be unused and returned within 10 days of receipt.

Copyright

All products, designs, and images on our website are protected by copyright. Should you wish to use photographs from this site or our blog, please contact us.